Organizational Trust Scale® Certification Program

The Reina® Foundations of Trust (FOT)® program sessions are required for any Reina® Assessment Certification and is included in the tuitions & fees of any single or combination enrollment of the Trust Scale® certification modules (a $995.00 USD value).

Successful Completion of the Reina® Team Trust Scale (TTS)® program is a pre-requisite for application acceptance into the Reina® Organizational Trust Scale (OTS)® Assessment Certification program.

About the Organizational Trust Scale (OTS)®

The Reina® Organizational Trust Scale (OTS)® assessment is the foremost, globally-recognized assessment that measures the level of trust within an organization, business division, function or similar large groups. The statistically-validated multi-rater instrument equips organizational leadership with the understanding of how members of the organization &mdash both employees and management — perceive the level of trust across their behaviors. The assessment provides actionable insights into the behaviors that members across the organization or division collectively practice that build trust, cause trust to become vulnerable within the organizational culture, or break down entirely. The composite feedback results address the behaviors that impact organization-specific challenges such as:

• The impact of trust behaviors and culture on organization initiatives and the resulting impact on schedule and budget;
• The current culture’s impact on whether the company is prepared and able to manage change;
• The specific behaviors that, when shifted, dramatically improve working relationships and organization-wide collaboration, and reduce workplace toxicity;
• The step-by-step action plan the organization should follow to optimally leverage strengths, address vulnerabilities, and measureably improve workplace trust, employee engagement, performance, and talent retention; and
• The behavioral levers to reinforce an organizational culture of inclusion, equity, and diversity.

The assessment consists of 54 multiple-choice questions and three open-ended questions. Segmentation of the data is available to support leadership’s consideration of the levels of trust in specific demographics, roles, levels, geographies, and populations within and across the organization.

Reina’s Trust Assessments allow leaders, teams, and organizations to understand where trust is working for them and, with laser-sharp focus, where more work needs to be done. These signature assessments are the product of over 30 years of academic research and rigorous testing, built on a proprietary model by the global pioneers of Trust Building®, and counted on by leaders and organizations across the world to strengthen trust and drive measurable business results.

Leaders can’t address problems they don’t know about. Reina® trust assessments give leaders an honest read in a safe way. Crippling ‘cultures of nice’ are broken through, subterranean talk is surfaced, and solutions are created. The ROI of these assessments is huge.

Barbara Fly Dierks
Coaching Talent Manager, Center for Creative Leadership (CCL)